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Want your web copy to crash and burn?
Just about all
of us – from our grandmothers to our kids --
have become dependent on the Internet. There are
sites out there in cyberspace that address just
about anything imaginable – so many in fact that
if you started counting them now – as if that
were even possible – you’d probably would never
reach the final number, because so many more are
springing up daily.
Many of these sites are excellent and do
precisely what they’re meant to do. But the sad
fact is that a large number of websites leave
lots of room for improvement.
According to Allison Nazarian, President of Get
It in Writing, Inc., a South Florida-based
copywriting and marketing firm. “In general, the
quality of website content is mediocre and
fraught with errors – both grammatical and
marketing mistakes. Because website content
reveals so much about you, your product and your
company, getting your site to say the right
thing in the right way is critical.”
So here’s a crash course on what not to do
when creating content for your website.
Flaw # 1: Senseless navigation
Your website navigation should immediately
let you know:
Navigation, in fact, must be so easy that
visitors to your site shouldn’t even have to think about it.
Some mistakes include dissimilar types of navigation on the same
site, poorly worded links so your visitor has no clue about
where he or she will end up and confusing links – or no links –
back to the home page.
Flaw # 2: Confusing your website with your marketing
strategy.
Listen up. Your website is part of your marketing strategy;
it is not your entire marketing strategy. The right balance is
in defining exactly how your website fits into your overall
marketing program, then sticking with the whole program, making
your site an integral and complementary part of it.
Flaw # 3. Believing people care about your website.
In the final analysis, nobody truly cares about your site.
What visitors do care about is getting their problems solved.
People visit websites to:
Flaw # 4: Putting existing print on your website.
No, no, no. Do not take your brochure, product catalog, employee
manual, whatever and simply put it on-line. Printed materials
don’t work on-line; they’re two totally different species.
Knowledgeable web content writers create text that helps users
find key words and concepts quickly. They:
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Write shorter sentences and fewer lines, paragraphs and pages.
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Use heads and subheads instead of introductory paragraphs.
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Use white space to keep the page looking open and inviting.
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Use hypertext links to give added information to readers who
want more.
Flaw # 5: Acting like you own the company – even if you do.
Website readers have come to expect copy that’s personal and
upbeat, so copy that smacks of bureaucracy tends to stand out
like a sore thumb. Whether you’re writing your own copy or
having someone do it for you, formal language and turn the tone
down a notch. Also make sure to avoid technical terms and, by
all means, make your verbs active and action-oriented – not in
ho-hum, snore passive voice.
Allison Nazarian is president and chief copywriter of Get
It In Writing, a Florida-based company that helps businesses
nationwide harness the power of words to sell, inform and
publicize. Allison can be reached at 561-989-8555 or
anazarian@getitinwriting.biz.
Copyright© Get It In Writing, Inc. May be reprinted without
permission of Get It In Writing, Inc and Allison Nazarian if in
full, unchanged format and with complete attribution to author.
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